Tag Archives: Trends

GET PAID! Fighting back against bill-evading clients.

For this article, it was suggested that I address a topic about which I’m passionate. Well, it doesn’t get any more passionate for me these days than discussing the topic of getting paid.

As many of you know, my business card says “Suit” and I’m the guy who deals with the business of the organization and I own the task of fiscal management. Clatter&Din has been in business for over 17 years now and we’ve had our share of flakes and liars… as well as, not surprisingly, an overwhelmingly huge percentage of honest, stand-up clients. We also strive to deliver extremely creative, professional results while remaining pliable to a fault when it comes to working within tight budgets and timelines. Working well with others, it’s just who we are… and we’re thriving and growing because of it.

That being said, a disturbing trend we’ve noticed lately in our dealings with a few clients (albeit primarily larger institutions), is that they are becoming ever so more creative in finding ways to postpone payment for services rendered. I have filled out the most daunting SAT-test, labyrinth-like vendor applications, dealt with the most frustrating non-working online payment systems, and had Candid Camera moments on the phone with AP departments merely trying to either get set up for payment or collect on an overdue invoice. I don’t have time for this.

A particularly nasty new trend is emerging (do I really want to publish this to the world?) where a company will print some egregious terms on their PO and by signing the PO, I am now somehow subject to the terms they make up. Really cool terms, like “We’ll pay you when we get paid” or “I’m not your client here, my client is now your client, so if I don’t pay you, you get to go after my client, who doesn’t know you and has great lawyers on retainer.” I’ve spoken with my attorney about this—here’s my free legal advice for the day—and he says that this is basically a scam and I should just X out the PO-induced terms and sign the PO.

All I’m saying is that my company works hard, we do great work, we work with clients on the price and the terms, so why would an AP department now try to basically trick us into having to spend an inordinate amount of time trying to get our invoices paid? Until I can just call all my vendors (including AFTRA and SAG) and just say, “Hey, I’ll pay you when I can!” I have to push back and be the suit I’m paid to be. As a community, we should all push back as well, and not let these tactics solidify. We work hard for our cash flow and we have enough challenges as it is. I’m sure many of you have seen this behavior yourselves; please, let’s not be enablers!

Peter Barnes is often out at a party, but when he’s working, it’s usually at Clatter&Din. Visit www.clatterdin.com.

Dubs, Inc. – Digital Asset Management



For those of you who don’t know,
it’s called Digital Asset Management.

For those of you who do, you know it’s the digital equivalent of cleaning up production rooms, storage closets, filing cabinets, servers, hard drives, laptops, and basically every other communication an agency or company has ever released—then organizing it in a way so that even the most oblivious employee can find what they’re looking for in a matter of minutes.
For Dubs, Inc., it’s the next logical evolution of service. Dubs has been managing the physical creative assets of their clients for years. As the digital revolution progressed, more and more requests came down from those clients for a safe and secure digital storage solution that was both intuitive and accessible. So after a year and a half of research and development (and some long nights and weekends), they have arrived at an answer.
Dubs, Inc. Proxy is a new Digital Asset Management system that solves the problem of digital storage, but then goes beyond that to provide an über-organized bank of information that can be used as a library, a vault, a conduit, a communication channel, or even as a branding tool for the agency, company or entity that uses it.
Dubs, Inc. Proxy is a Cloud-based DAM that is fully hosted, completely customizable and accessible from anywhere there is an Internet connection. What this means to the agency producer (or their corporate counterpart) is that their company’s entire body of communications can be quickly accessed from basically anywhere in the world. So a new asset can be marked for storage from virtually anywhere, and an old asset can be quickly dug up from the depths in a matter of seconds. It also allows for the creation of dedicated “information vaults” from which certain departments or clients can access assets that only pertain to them. Using the customizable features of Dubs, Inc. Proxy, agencies and companies can brand the system and make it literally and visually their own. And finally by virtue of the fact that Dubs, Inc. Proxy is based in the Cloud, Dubs, Inc. is able to offer it at a price that won’t break the budget.
In the end, with agencies and corporations trying to sort out the hell that can be Digital Asset Management, Dubs, Inc. Proxy just might be the solution that offers them a little bit of heaven.